It's not about pandering to every dumbass customer that wants to argue. Many people who work in retail have stories of rude customers. But what if they're already having a bad day or someone says something they just can't ignore? No matter how justified, it usually ends badly for the employee. One Alabama woman has a different story, however. 16 Horrifying Stories Of Angry Customers Going Way Over The Line. Here are some of the worst rude customer stories from people who work retail jobs. Give them a read. Related: You Are Entitled To Your Opinion, But Not To Our Service For the most part, it's overlooked. It's about supply and demand. Meanwhile, over at Reddit, the "Tales From Retail" and "Tales From Your Server" subreddits are dedicated to employees dealing with difficult customers. (Mark Blinch/Reuters) "I don't know if I had one particular horror story. Sure, they’re probably trying to get the perfect gifts for family and friends. Retail workers have seen some scary and even disgusting things. So when the question “What was your ‘I’m about to lose my sh*t moment’ with a customer?” was posed on r/AskReddit, the floodgates opened and people who work retail jobs spilled out all of their retail-induced trauma. Give them a read. 1. The articles/videos/social media posts about how much customers and customer service sucks, about true customer service horror stories, about stories of employee abuse by a customer that was sanctioned or ignored by the company, come from retail workers. "The customer is always right" line is so misunderstood. Every day was its own horror story. From nasty surprises in dressing rooms to violent, knife-wielding customers, here are some of the absolute worst retail horror stories that workers claim to have witnessed. They may be in the minority, but this is also the time of year that customers tend to go nuts while they’re shopping. Kim Bhasin. The Joys Of Retail. ... because I never said anything really rude to her, other than to answer the question she clearly asked. 18 Walmart Employees Share Their Worst Customer Horror Stories by Laura Hohenstein. Naturally, some of them are rude. If customers want product A, you should sell product A, even if you think product B is better. And one expert thinks the problem is getting worse. People who work in customer service talk to a lot of people throughout the day. Let's look at several first hand stories to learn more. A customer walks up to me. (Business News) Everyone with a job has had a rude customer ruin their day, but how we handle it speaks volumes. I'm surprised she didn't call a manager. But retail workers are the ones who suffer the rude and entitled attitudes that come with this! Anyone who has ever worked in the retail sector probably knows the age-old motto: “The Customer Is Always Right.” While this is a well-intentioned piece of advice for good customer service, it doesn’t mean it’s true! Do your best not to be featured in them. Category: Funny Customers, Life as a Cashier, Retail Stories Tags: Customers, Humor 4 Comments I go to the grocery store every single day because I grew up with people who went once a week and ended up with a tin can Narnia in the pantry because of it. That's when an employee might go off on a customer. Customer: “If you don’t mind me saying so, I really don’t like your haircut at all.” He genuinely did not think he was being rude; he just thought I wanted his opinion. Rude customers entitled attitudes that come with this dumbass customer that wants to argue or someone says they. I never said anything really rude to her, other than to answer question! 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