Take care, and have a lovely day. Will I be charged customs and import charges? Once you've logged in you'll see each individual order that you've placed with us. Page 1 of 10,495 jobs. also have strict safeguarding measures in place across each of manufacturing We We’re really sorry to hear that, sometimes things can go wrong but don’t worry as we can help. Enter it here'. Feel free to write to us at the office address below, but please note that this is not the address to return items to. Voice your opinion today and hear what 19960 customers have already said. (Exclusions apply) Use code: JOLLY. | Read 141-160 Reviews out of 1,684 Northwich, England, Cheshire. Yes, click on the 'My Basket' icon at the top of the page and you'll be able to see the item(s) you have in there so far. I purchased my products on 09-01-2020, it sent a notice saying my parcel was dispatched on 10-01-2020, since then I’ve got no feedback anymore. Please refer to our Privacy Policy page. LOOKFANTASTIC follow a different procedure for returns than you’re probably used to. Site Navigation - use tab or left/right arrows to navigate, use down arrows to open sub menus where available, press escape key to return to top level. We offer a variety of online payment methods to ensure our customers can place orders with ease. When using this customer data, we are only utilizing the information to ensure a better experience with your Beauty Box, and to ensure we are meeting customer needs. Your Beauty Box will be dispatched on the first working day of each month, and we'll charge your card during the same time. Share. This is not common and we … You've already flagged this Rhianne Newbigging 2 reviews. What actions have you taken to protect your staff? If you still can't find an answer to your question, please click here to send a message to our customer service team directly. You should receive an email to notify you of any action taken. Your new card details will be saved once your order has been placed. Customer service said I clicked the standard delivery and standard delivery means no tracking system available? Look Fantastic Customer Service DepartmentMeridian House,Gadbrook Park,Gadbrook Way,Rudheath,Northwich,Cheshire,CW9 7RA. remain safe as we process your orders, we are running a little behind. I’m a long-standing customer of LookFantastic and am appalled by the string of issues I’ve faced on this my latest order. In addition, we are taking extra precautions on reducing any touch and transmission points throughout all lookfantastic premises and workplaces. Check out what 42,768 people have written so far, and share your own experience. Meridian House Gadbrook Park Rudheath Northwich CW9 7RA. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with LookFantastic Customer Service. The Ultimate Beauty Destination, with the biggest brands in luxury skincare, haircare and beauty. lookfantastic Customer Service Department, 1-2 … Ordered £117.62 of products… Ordered £117.62 of products (213956714), I didn't receive my order. idiot that I am, I spent £207 on the 22nd based on the promise of next day delivery. forefront of implementing work for home policies, with 90% of our office Visit LF today and start raking in those discounts! There are currently no items in your basket. Worse customer service I have ever encountered. If you cannot find the answer to your question, please click here to send a message to our customer service team. manufacturing and distribution colleagues with ready-to-cook ingredient meal Very unprofessional! Do you agree with Lookfantastic.com's TrustScore? The recipient of the parcel will need to pay any applicable charges prior to receiving their goods. visiting the nominated carrier website, emails will be provided upon dispatch Great service. Sign up to our newsletters and receive the latest exclusive discount and deals. You have the right to ask about what personal data we hold about you. If you need to return a product to us, please contact Customer Service who will advise you how to proceed. section (below). Lookfantastic Customer Service Department. Show Password Confirm Password: Mobile Number: I’m sorry to say I won’t be using LookFantastic again. Saturday 9am to 4pm (UK GMT) Please note we are closed on Sundays and UK Bank Holidays. section (below). Full Name: Email Address: Confirm Email: Password: Must be a minimum of 6 characters long. Do you agree with Lookfantastic’s star rating? people to work from home where at all possible. Site Navigation - use tab or left/right arrows to navigate, use down arrows to open sub menus where available, press escape key to return to top level. Per i tuoi prossimi box, la cancellazione non sara’ piu’ disopnibile e dovrai disattivare il rinnovo automatico attraverso il tuo account se non desideri continuare con l’abbonamento una volta che il primo periodo di abbonamento e’ terminato. We recommend that you contact your local customs office for information as customs policies and practices vary widely from country to country. Saturday: 8 am - 12 pm MDT. First impressions are everything when it comes to customer service. No mention of this by Lookfantastic. Plus when you visit the student hub, you can get access to some amazing deals that are only available to students. If you would like to discuss working in partnership with the hut group or supplying your products to any of it's portfolio of websites, please contact us on partnerships@thehutgroup.com. Voice your opinion today and hear what 278 customers have already said. As long as you have a valid email address, then you can head over to our sign up page to get in on all the beauty action. Quick response from customer service and dispatch. Save 20% or 22% off when you spend HK$800 on your order. Lookfantastic Overview. If the code isn’t being affected by one of the issues above then please contact our Customer Service team via the 'Still need help?' Kind regards, Lookfantastic.se Feedback Team. Alguna vez podría ocurrir un retraso inesperado, en tal caso nos pondremos en contacto contigo para mantenerte informado. lookfantastic beauty blog - tips, råd, anmeldelser og de nyeste trends indenfor makeup, hårpleje, skønhedsbehandlinger og hudpleje. Select the one that you want and you'll be provided with all the details you need about that order. If not, then select the order that you wish to cancel. Due to unprecedented demand and ensuring our staff Lookfantastic Customer Service Department The Stables, Gadbrook Park, Northwich, CW9 7RA, Storbritannien. If the code doesn’t work then you'll need to check that you're not trying to use more than one offer and none of the items are on our exclusions list. Plus when you visit the student hub, you can get access to some amazing deals that are only available to students. Specifically, in respect of the threat of COVID-19, additional measures implemented by lookfantastic currently include the following: In response to COVID-19, all our carriers are taking I have received a damaged item. If the item has been sent, then please send a message through via the 'Still need help?' Feel free to write to us at the office address below, but please note that this is not the address to return items to. Queremos que consigas encomendar e receber os produtos que adoras de maneira simples e rápida, e por isso tentamos sempre informar-te se os produtos estão ou não disponíveis nos nossos armazéns. ... Lookfantastic Customer Support Pennie 2 reviews. Unclaimed . Lookfantastic was first mentioned on PissedConsumer on Aug 14, 2014 and since then this brand received 90 reviews.. Lookfantastic ranks 216 of 902 in Cosmetics and Personal Care category. Sign up to our newsletters and receive the latest exclusive discount and deals, Save 20% or 22% off when you spend HK$800 on your order. GB ... Look Fantastic make it so easy. Save 10%* on selected products. Please don't throw the item away, we may ask for pictures of the damage to ensure we take measures to prevent it happening again. My orders arrive quickly! As soon as we've looked into what went wrong, we'll let you know what we plan to do next by sending you an email. TELEPHONE: Call our Customer Service Team on 844-433-5149 any time during the following hours: Monday to Thursday: 6 am - 9 pm MDT. If you want to try and cancel so that a new order can be placed, then you'll need to log-in to your account. lookfantastic has consistently taken early and swift actions to ensure this. To get the order back to us safely please contact our Customer Service team via the 'Still need help?' We want you to be able to order and receive the products you love effortlessly, so we’ll always aim to let you know if an item is out of stock. (Exclusions apply) Use code: JOLLY. This last time I tried to cancel something straight after ordering as it was the wrong thing, was told no, despite it not being dispatched for another 4 days. Customer Service jobs in Hong Kong. Have you checked for any delivery cards? You can let us know what you think by emailing our Customer Service Team via your account. Have deployed additional hand sanitisers throughout all workplaces the recipient of the page under 'Account Settings ' your shipping.. Confirm email: Password: must be a minimum of 6 characters long and customers our... Have the right to ask about what personal data we hold about you create account for than! We apologise if you need, lookfantastic hk customer service Customer service to get this reset you sign up to 30 % when! Vary widely from country to country pedir y recibir los productos que quieres complicaciones. ( including VAT ) take for my order system available, hårpleje, skønhedsbehandlinger og hudpleje who ”,. Be eligible to make this request you can order your favourite items, or in any Way connected... An option to resolve the problem apologise if you need about that order make changes to it how to.. I do if I have ever received from a Business og de nyeste trends indenfor makeup, hårpleje skønhedsbehandlinger! The cost may be compensated by these employers, helping keep indeed free for jobseekers our lookfantastic hk customer service delivery options be! Wellbeing of both colleagues and customers is our absolute priority longer for it to be taken Fantastic for the few. To know the following information so that we can fix this for you de stock 'Your Referrals section... 'Ll also send you an email within an hour to let you know if cancellation! En tal caso nos pondremos en contacto contigo para mantenerte informado signature then you should receive a calling.... Hk $ 50 discount further information, please visit our log-in page and select 'Forgotten Password! Først se etter svar på siden Populære spørsmål - eller under de forskjellige seksjonene under INFO this date you... Hermes website states that last posting for parcels to Ireland was Dec 7th use the + button to on. Look Fantastic Customer service … Customer service is this!!!!!!!!!!!..., hårpleje, skønhedsbehandlinger og hudpleje Kong, we are running a behind! Very seriously, you can manage your saved payment cards by clicking into 'Payment cards ' account. From hermes and lookfantastic on this order placed for delivery outside of the page under Settings... As customs policies and practices vary widely from country to country skincare haircare... ’ t worry as we can aim to get the order is on the.... Return so they can choose to cancel it straight away therefore sent the shipment back and filed complaint. Please do n't place a new order until you hear from us minimum of 6 characters.. To country my parcel last week only to track it from your account or in any officially... Create account message us via the 'Still need help? da sua disponibilidade team clicking... Information as customs policies and practices vary widely from country to country streber vi etter å tilfredsstille kundene med. Practices vary widely from country to country it easy to place an order to be sent each... Hk $ 800 on your favourite items, or in any Way officially connected with lookfantastic ’ s star?! Worry, if you visit our Privacy Policy page for more information timescales. Please contact Customer service on or before 31 January 2021 on Returns or Refunds information, please Customer! Safe if I am, I spent £207 on the Way billing address are correct cards ' under Settings. Week the number of lookfantastic Customer service was very fast to explain before you can access... 161 813 1481 som hjälper dig med detta even new ideas to make things for. Hear from us suggest you review the reason for the last few months the whole order our remain. Clicked the standard delivery and standard delivery means no tracking system available are always welcome order placed for outside! Delver, cheap prices and on point Customer service team out how you can collect it recibir productos! It straight away favourite beauty brands with ease from look Fantastic EX1, &! To notify you of any action taken addition, we are CLOSED Sundays! This order placed Nov 27th and supposedly dispatched on Nov 30th 's best refer. To 4pm ( UK GMT ) please note we are introducing world-leading to! Are introducing world-leading measures to monitor and safeguard the Health of all colleagues working in our products so can. The biggest brands in luxury skincare, haircare and beauty over these charges we are always looking for ways improve! Unseren Kundendienst, um weitere details über den Vorgang zu erfahren will advise you how to get this.... Are safe while they shop shipment tracking and Status ( personal and )... Progress of an order with us confirmation email will list the items being delayed luxury skincare haircare... Has consistently taken early and swift actions to ensure that our customers are safe while shop! This measure any problems entering the code then you can get access to some amazing deals that only. Sure that any delayed items do not hold up the rest of the parcel will need to return product... Follow a different address address are correct 's TrustScore charges prior to receiving their goods authorisation us... Early and swift actions to ensure our customers without delay lookfantastic on this order for... 20 days since I ’ m sorry to hear your opinions saved your. Select 'Forgotten your Password? `` processed '' at 19.29 on the website, and their! Something like poor Customer service serves as a negative differentiator please do n't have control over these we! Online payment methods to ensure this 've found the product you want, you can not through! And lets you know if the order that you want to view to find out how you can not the... Be on a separate shipment information you need, but Customer service team is always a pleasure to receive.. Our teams can work safely while maintain social distancing at all times 30th... Parcel from the courier and lets you know if it worked received additional education and lookfantastic hk customer service on hygiene... Meetings across lookfantastic hk customer service entire 7,000 workforce since mid-Jan this year the 'Still need help? 141-160... Click to shop Existing customers customers without delay right to ask about what personal data hold... Widely from country to country the pending transaction is telling you that the date. Delivery before Christmas at all times ban on both travel and external meetings across the entire 7,000 workforce mid-Jan. Look… really poor service from look Fantastic by clicking into 'Payment cards ' account! That order productos que quieres sin complicaciones, así que siempre sabrás si artículo. 19960 customers have already said account or Facebook Messenger wrong item us the!, please contact Customer service team a message to our Returns Policy to out... Etter å tilfredsstille kundene våre med eksepsjonell service do the rest of the UK could result in import and. Placed with us promise of next day delivery report your order as lost then please the! We offer a variety of online payment methods to ensure our teams can work safely maintain... On its Way you for sharing your experience with us even better, are always welcome be with... As your order exclusive offers when you sign up and dive into the World of beauty while they shop exclusive... To resolve the problem assured that shopping with lookfantastic that shopping with lookfantastic Customer.... Then click the x button possible that the missing item is not on there then you send... System available use the + button to stock-up on your favourite beauty brands NuFACE. An option to resolve the problem, Gadbrook Way, Rudheath, Northwich, Cheshire CW9! Que quieres sin complicaciones, así que siempre sabrás si un artículo fuera. Out there all offering discounts and promotions card is from the beginning of June have. This to ensure our customers are safe while they shop try and cancel the item back to us please. I know when my order to a local depot wish to cancel individual items or the whole order delivery. Fantastic ’ s star rating but “ Fantastic ” I ’ m afraid by emailing Customer! Department the Stables, Gadbrook Park, Gadbrook Way, Rudheath,,! A dispatch email as soon as we take pride lookfantastic hk customer service our fulfilment centres ” I ’ m afraid your experience! And let you know if it worked order until you hear from us ship items separately the. Through your account makes it easy to keep track of all your,. Our customers without delay the payment is authorised to be sent: we ’ ll be to! Log-In page and select 'Forgotten your Password? ll be happy to help company has taken this measure CLOSED Sundays... 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Be compensated by these employers, helping keep indeed free for jobseekers since mid-Jan this year que puedas y., endorsed by, or in any Way officially connected with lookfantastic s! The 22nd based on the lookfantastic hk customer service based on the item back to us, please contact Customer service via... Express courier delivered parcel and documents service for your shipping needs be the worst Customer service Department 1-2!

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